The JO Series conveniently identifies visitors at locked doors while in your home or outside by using the new JO App*. Inside stations feature easy to use touch buttons and a large, 7 inch video screen. The JO Series can accommodate one door and up to two inside stations. Ready to install box sets include one door station, one inside station, and power supply.
7 inch Screen Hands Free Communication
JO-1MDW internet connectivity via Wifi
JO-1MDW can record and store visitor footages**
JO-1MDW able to connect with 8 JO Apps***
JO App can Monitor, Stream Recodings and open doors
Touch buttons for system control
Flush mount panel with keypad access control embedded available to integrate with existing JO-DVF. (Jx-DVF-AC)
Related Information: *Wifi and App functionality are only available with the JO-1MDW master station **Internal memory records 10 footages. 1000 recordings are pssible with a SD card ***App is compatible with iOS version 10, Android OS version 6.0, or later
Uninstall the app from the smartphone, do a factory reset of the JO-1MDW, reconnect the JO-1MDW to the WiFi. Then re-download the app to the smartphone and try pairing again. If this still doesn’t work, setup a mobile hotspot on another device, connect the JO-1MDW to the hotspot and try again. If it works this means that the problem resides with the WiFi router settings.
The electric door strike requires its own power-transformer between itself and the JO monitors. The door release contacts on the JO monitors are N/O dry contacts which do not provide power to the electric door strike.
Check for a firmware update, if one is available please download and install it. If no firmware update is available, please refer to the troubleshooting guide’s network issues section.
Ring duration cannot be adjusted. The door station will attempt to call through to the JO monitors/app for three rings, then terminate the call if no-one answers.
Please refer to the installation manual. (https://www.aiphone.com.au/wp-content/uploads/2020/09/JO-System-Installation-and-Trouble-Shooting-Guide-2.0-2.pdf)
Indicates that there is a possible short somewhere in the wiring. Check the cables to make sure they are secure and not reversed.
You can connect up to 8 devices with the app to the JO-1MDW
The JO Series stations are not compatible with other intercom stations from Aiphone. All compatible door and sub master stations must contain the prefix of “JO”, ex. JO-DV.
From the door station to the master station, the maximum wiring distance is 330′ (100m). From the master station to the expansion station, the maximum wiring distance is 330′ (100m).Note: The JO Series does not offer a distance booster between the door station and the master station, or between the master station and the video expansion station. Note that increasing the gauge of the wire will not extend these distances.
The JO Series offers a built-in normally open, dry contact (L/L terminals) for door release, with a contact rating of 24v AC/DC, 500mA. For strikes with higher power requirements, or when a normally closed contact is needed for a magnetic lock, the RY-18L is required.The RY-18L is always recommended when using door release, regardless of power requirements, to protect the JO station from power surges or other power-related events. For more information about this relay, including contact ratings and wiring instructions, click here.
The JO Series offers a built-in normally open, dry contact (L/L terminals) for door release or may utilize the RY-18L external door release relay. If the lock is wired in series with its power supply and the JO-1MD(or JO-1FD), remove the wires connected to the L/L terminals and touch them together. This simulates the contact closure provided by the station.
The same test may be done if the RY-18L relay is used by shorting the BROWN and ORANGE wires on the RY-18L.For more information about the RY-18L, click here to view its installation manual.
The RY-ES external signal relay may be used to trigger a 3rd party chime or strobe when the JO-1MD(or JO-1FD) master station is receiving a call. The relay will pulse with the chime of the master station providing a normally open, dry contact. For more information about this relay, including contact ratings and wiring instructions, click here.
This can be caused by environmental factors, exceeding recommended wiring distance or wire type, ambient electrical interference, or physical damage to the unit.
The JO Series is intended for lower volume environments, such as homes or small offices. If the door station is located near a busy street, a loud piece of equipment like an air conditioning vent, it may be difficult to hear the person. There is a quick test to see if the problem is in the environment, or if it’s with the unit itself.
If communication is regained or improved, the environment may be too loud for this series of door station.