FAQ

What is your warranty period?

AIPHONE Warrants that your AIPHONE product is of an acceptable quality (Warranty) for a period of three years (Warranty Period). The period of the Warranty will depend on the AIPHONE product to which it relates. In all cases the commencement date for the period is the actual day of purchase as included on the Authorised Seller’s or Distributor’s invoice/receipt provided to you. If you do not have proof of-purchase, the warranty will be based on the product lot code.

I want to have a look at your actual products in person, where can I do that?

Some of our distributors have Aiphone display boards at their stores. Please contact one of your local Aiphone distributors for more info.

 

Do you do any road shows in Australia or New Zealand?

Yes we do! We participate in the Security Expo every year in Australia and in 2021, it will be held at the ICC Sydney, Darling Harbour from the 21st to 23rd of July 2021!

Please come see us at the show!

 

I would like to get some hard copy catalogues/brochures but where do I get them?

Please contact one of your local Aiphone distributors for our hard copy brochures and catalogues.

Where can I get prices and stock availability?

We do not provide prices and stock availability for any products:

*End users: please contact any security installers or any of our recommended installers.
*Installers/electricians: please contact our distributors.

For product information, please see our brochures.